{"id":23055,"date":"2018-09-20T15:43:51","date_gmt":"2018-09-20T15:43:51","guid":{"rendered":"https:\/\/ewhs.el-gharabawy.com\/faq\/"},"modified":"2018-09-20T15:43:51","modified_gmt":"2018-09-20T15:43:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/ewhs.el-gharabawy.com\/de\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<p>[vc_row row_content_width=&#8221;grid&#8221; css=&#8221;.vc_custom_1537523133188{padding-top: 100px !important;padding-bottom: 130px !important;}&#8221;][vc_column]<div class=\"qodef-elements-holder   qodef-one-column  qodef-responsive-mode-768 \" ><div class=\"qodef-eh-item    \"  data-item-class=\"qodef-eh-custom-9742\" data-1025-1366=\"0px 11px 0px 0px\" data-681-768=\"0px 93px 0px 0px\" data-680=\"0px 35px 0px 0px\">\n\t<div class=\"qodef-eh-item-inner\">\n\t\t<div class=\"qodef-eh-item-content qodef-eh-custom-9742\" style=\"padding: 0px 98px 0px 0px\">\n\t\t\t<div class=\"qodef-accordion-holder qodef-ac-default  qodef-accordion  qodef-ac-simple  clearfix\">\n\t<h3 class=\"qodef-accordion-title\">\n    <span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef_icon_plus ion-android-add\"><\/span>\n\t\t<span class=\"qodef_icon_minus ion-android-remove\"><\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">What can eWarehousing do for me as a merchant?<\/span>\n<\/h3>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t[vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<ul>\n<li>Full stock management, your goods are stored in our central warehouse and from there packed and shipped to your customers;<\/li>\n<li>Full customer contact centre, a professional well trained team of employees who can answer questions of your customers;<\/li>\n<li>Full administration, as a webshop owner you get access to our administration package where your complete administration is maintained;<\/li>\n<li>Advice, with the help of our partners (mostly specialists in their field), we can give you advice to make your webshop an even bigger success.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]\t<\/div>\n<\/div><h3 class=\"qodef-accordion-title\">\n    <span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef_icon_plus ion-android-add\"><\/span>\n\t\t<span class=\"qodef_icon_minus ion-android-remove\"><\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">Do I have to purchase all services of eWarehousing?<\/span>\n<\/h3>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t[vc_row_inner][vc_column_inner][vc_column_text]At eWarehousing you can decide yourself which services are suitable for your business.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]\t<\/div>\n<\/div><h3 class=\"qodef-accordion-title\">\n    <span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef_icon_plus ion-android-add\"><\/span>\n\t\t<span class=\"qodef_icon_minus ion-android-remove\"><\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">Do you have a warehouse where I can assess the status of my stock?<\/span>\n<\/h3>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t[vc_row_inner][vc_column_inner][vc_column_text]As a customer of eWarehousing you are always welcome to visit our warehouse and see and\/or feel your products.<\/p>\n<p>&nbsp;<\/p>\n<p>eWarehousing BV<br \/>\nNijverheidsweg 27<br \/>\n3274 KJ Heinenoord[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]\t<\/div>\n<\/div><h3 class=\"qodef-accordion-title\">\n    <span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef_icon_plus ion-android-add\"><\/span>\n\t\t<span class=\"qodef_icon_minus ion-android-remove\"><\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">How to become a customer at eWarehousing<\/span>\n<\/h3>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t[vc_row_inner][vc_column_inner][vc_column_text]You can contact us by phone by calling the following number <a href=\"tel:+31186612267\">+31 (0)18 \u2013 66 12 267<\/a>. You can also send an e-mail to <a href=\"mailto:info@ewarehousing.nl\">info@ewarehousing.nl<\/a> or fill out our <a href=\"https:\/\/ewhs.el-gharabawy.com\/de\/kontakt\/\">contact form<\/a>.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]\t<\/div>\n<\/div><h3 class=\"qodef-accordion-title\">\n    <span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef_icon_plus ion-android-add\"><\/span>\n\t\t<span class=\"qodef_icon_minus ion-android-remove\"><\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">What are the costs of eWarehousing services?<\/span>\n<\/h3>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t[vc_row_inner][vc_column_inner][vc_column_text]Every customer has his\/her own wishes and needs, therefore it is not possible to give an indication of the costs of our services. You can get an indication of the fees by using our calculator. If you would like to know exactly what costs are associated with your specific situation, please <a href=\"https:\/\/ewhs.el-gharabawy.com\/de\/wie-funktioniert-es\/#offerte\">click here<\/a> and fill in the application form. We will contact you as soon as we have received the completed form. Of course, you can also contact us by calling the following number <a href=\"tel:+31186612267\">+31 (0)18 &#8211; 66 12 267<\/a>.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]\t<\/div>\n<\/div><h3 class=\"qodef-accordion-title\">\n    <span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef_icon_plus ion-android-add\"><\/span>\n\t\t<span class=\"qodef_icon_minus ion-android-remove\"><\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">Are my assets safe?<\/span>\n<\/h3>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t[vc_row_inner][vc_column_inner][vc_column_text]eWarehousing has its warehouse well secured. We also work with a fixed group of people who know each other well with a high degree of social control. They carefully handle your products during storage, picking and shipping. Insurance of your products is generally done by the webshop itself.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]\t<\/div>\n<\/div><h3 class=\"qodef-accordion-title\">\n    <span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef_icon_plus ion-android-add\"><\/span>\n\t\t<span class=\"qodef_icon_minus ion-android-remove\"><\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">How does eWarehousing deal with returns?<\/span>\n<\/h3>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t[vc_row_inner][vc_column_inner][vc_column_text]On your site you place a link to the returns page of eWarehousing. Your customer registers the goods he\/she is returning and immediately receives a confirmation including a printable address label. The customer is responsible for the transport to eWarehousing. As soon as we receive the returns we will check the condition of the goods. If they meet the quality requirements you have specified, the goods are returned to stock.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]\t<\/div>\n<\/div><h3 class=\"qodef-accordion-title\">\n    <span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef_icon_plus ion-android-add\"><\/span>\n\t\t<span class=\"qodef_icon_minus ion-android-remove\"><\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">My customers regularly order gift packaging. Is this possible?<\/span>\n<\/h3>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t[vc_row_inner][vc_column_inner][vc_column_text]Yes, eWarehousing also provides gift packaging and other special packaging.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]\t<\/div>\n<\/div><h3 class=\"qodef-accordion-title\">\n    <span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef_icon_plus ion-android-add\"><\/span>\n\t\t<span class=\"qodef_icon_minus ion-android-remove\"><\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">Can I adjust my assortment at eWarehousing just as quickly (and easily) in my webshop?<\/span>\n<\/h3>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t[vc_row_inner][vc_column_inner][vc_column_text]As soon as you make changes in your webshop, eWarehousing will automatically be notified. The only thing you have to take care of is that eWarehousing has the right products.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]\t<\/div>\n<\/div><h3 class=\"qodef-accordion-title\">\n    <span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef_icon_plus ion-android-add\"><\/span>\n\t\t<span class=\"qodef_icon_minus ion-android-remove\"><\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">How does the communication between me and eWarehousing work in practice?<\/span>\n<\/h3>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t[vc_row_inner][vc_column_inner][vc_column_text]Much of the communication takes place via the customer portal and e-mail, which enables us to switch quickly and implement and record things immediately. You can also always call our team of specialists, who will answer your questions immediately.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]\t<\/div>\n<\/div><h3 class=\"qodef-accordion-title\">\n    <span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef_icon_plus ion-android-add\"><\/span>\n\t\t<span class=\"qodef_icon_minus ion-android-remove\"><\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">Isn&#039;t outsourcing my stock and order processing much more expensive than doing it myself?<\/span>\n<\/h3>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t[vc_row_inner][vc_column_inner][vc_column_text]The customers of eWarehousing are often cheaper than if they had done this themselves. You save on shipping costs, storage costs, time and possibly staff. Because you know exactly which costs are associated with outsourcing, you have a complete picture and you know what you will end up with. You do not need to hire extra staff when there are peaks in order volumes.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]\t<\/div>\n<\/div><h3 class=\"qodef-accordion-title\">\n    <span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef_icon_plus ion-android-add\"><\/span>\n\t\t<span class=\"qodef_icon_minus ion-android-remove\"><\/span>\n\t<\/span>\n\t<span class=\"qodef-tab-title\">What happens in case of errors?<\/span>\n<\/h3>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t[vc_row_inner][vc_column_inner][vc_column_text]The eWarehousing team, software and way of working ensure that the error rate is low. On average 99,92% of the orders are picked and shipped correctly. The few mistakes that are made will be resolved quickly and professionally at the expense of eWarehousing to the satisfaction of the end consumer.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]\t<\/div>\n<\/div><\/div>\t\t<\/div>\n\t<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row row_content_width=&#8221;grid&#8221; css=&#8221;.vc_custom_1537523133188{padding-top: 100px !important;padding-bottom: 130px !important;}&#8221;][vc_column][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":[],"_links":{"self":[{"href":"https:\/\/ewhs.el-gharabawy.com\/de\/wp-json\/wp\/v2\/pages\/23055"}],"collection":[{"href":"https:\/\/ewhs.el-gharabawy.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ewhs.el-gharabawy.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ewhs.el-gharabawy.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ewhs.el-gharabawy.com\/de\/wp-json\/wp\/v2\/comments?post=23055"}],"version-history":[{"count":0,"href":"https:\/\/ewhs.el-gharabawy.com\/de\/wp-json\/wp\/v2\/pages\/23055\/revisions"}],"wp:attachment":[{"href":"https:\/\/ewhs.el-gharabawy.com\/de\/wp-json\/wp\/v2\/media?parent=23055"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}